FAQ
Frequently Asked Questions
P9,900 one time setup fee–the cheapest full e-commerce + POS system in the Philippines. If you have your own IT (Information Technology) employee who can run your own e-commerce website server, then you don’t need us to maintain your website. But if you don’t have an IT employee, we suggest you avail of monthly retainer service of P2,500 per month or a percentage of sales.
We are based in Cagayan de Oro. But our work is remote in nature, so we can still serve customers all around the Philippines. In fact, we serve clients all around the world. Everything can be done through email/phone, so we can still have time for you.
Yes you need a computer or tablet for this. The computer will control peripheral machines like barcode scanners, receipt printers, etc.
No, you don’t need an expensive POS machine. A tablet or PC will do.
No, you don’t need to buy barcode scanners and receipt printers if it does not fit your business. These machines are optional.
Yes. To synchronize the inventory between your online store and physical store, you need an internet connection. But if the connection is down, you can still use your POS system in offline mode.
If you don’t have an IT employee, we suggest you avail of monthly retainer service of P2,500 per month, or a percentage of your sales. This covers website server hosting cost, data back-up and routine maintenance. If you have your own IT (Information Technology) employee who can run your own e-commerce website server, then you don’t need us to maintain your website on a weekly basis.
It is not advisable, unless you have your own IT staff to maintain it. But if cost is not a problem, of course you can.
Absolutely yes. Through phone, chat, text, email. If you want us to visit your physical store, arrangements can be made, and at your expense, depending on your location.
Yes. But your POS and the new e-commerce website will likely not be able to connect to each other.
Yes. This can be upgraded to a POS+Ecommerce system if by any chance you will need an e-commerce website in the future.
One week. This can be done remotely, i.e. in our office. Once the setup is finished, we will give you access name and password and you can login using your computer or tablet.
What takes longer is the inputting of your products, which could take weeks depending on whether you have hundreds or thousands of products. Inputting of your products (called on-boarding) is not included in our pricing.
Installing the system can be done remotely, i.e. in our office. But if you prefer us to visit your physical store, arrangements can be made, and at your expense, depending on your location.
Yes, as safe and secure as any professional e-commerce system. Back-ups are taken on a weekly or daily basis as well. Back-ups can be restored in a matter of minutes.
Absolutely yes. If you have 3 stores in Davao City and 2 stores in Cagayan de Oro for example, they can use the same POS+Ecommerce system. As a result, all your inventory data are synchronized. All your sales data, purchasing and reports are all synchronized.
Absolutely yes.
Yes absolutely.
Training is provided through online tutorial and manual. If you can type and hold a computer mouse, you can do it.